tv9999 Terms
& Conditions

By accessing the tv9999 website, creating a member account, depositing funds, participating in any game or betting market, or claiming any bonus or promotional offer, you confirm that you have read these Terms and Conditions in full, that you understand their contents, and that you agree to be legally bound by them. These terms apply to all users of the tv9999 platform regardless of the device, browser, or method of access used.

These Terms and Conditions should be read in conjunction with tv9999's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and the platform. Where any conflict arises between documents, these Terms and Conditions shall take precedence unless otherwise stated.

tv9999 reserves the right to update, modify, or replace any portion of these Terms and Conditions at its sole discretion, at any time, and without prior individual notice to members. The date of the most recent revision is displayed at the top of this page. It is your responsibility to check this page periodically for changes. Your continued use of the tv9999 platform following any modification to these terms constitutes your acceptance of the revised Terms and Conditions.

If you are accessing the tv9999 platform on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms and Conditions, and that the entity agrees to be bound by them. References to "you" or "your" in this document apply equally to individual members and to business entities where applicable.

Access to and use of the tv9999 platform is restricted to individuals who meet all of the following eligibility criteria at the time of registration and throughout the duration of their membership:

• You must be at least 18 years of age. The tv9999 platform is strictly an adults-only service. Players under the age of 18 are not permitted to register, deposit, wager, or claim any bonus under any circumstances.
• You must be acting as a private individual in your own name and for your own personal use. Registering on behalf of another person, or allowing another person to use your account, is prohibited.
• You must not be a resident of any jurisdiction where online gambling or sports betting is explicitly prohibited by law. It is your sole responsibility to determine whether your use of the tv9999 platform is lawful in your jurisdiction.
• You must not be registered on any self-exclusion list maintained by tv9999 or any third-party responsible gaming organisation at the time of registration or at any subsequent point during your membership.
• You must have full legal capacity to enter into binding agreements under the laws applicable to your place of residence.

tv9999 is designed primarily for players based in Bangladesh and the broader South Asian region. The platform's payment infrastructure, customer support, and game content are optimised accordingly. Players from outside this region who access the platform do so at their own risk and are responsible for ensuring their compliance with all applicable local laws.

tv9999 reserves the right to request documentary proof of age, identity, and place of residence at any stage of the registration or account verification process. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or closure and the withholding of any pending withdrawals pending verification.

To access real-money gaming and betting services on the tv9999 platform, you are required to create a member account. The registration process requires you to provide accurate, complete, and current information, including your full legal name, date of birth, email address, mobile number, and preferred payment method. You warrant that all information provided during registration and at any subsequent point is truthful and up to date.

Each individual is permitted to hold one account only on the tv9999 platform. Opening or operating more than one account — whether under the same identity, different names, or different contact details — constitutes a serious violation of these terms. In such cases, tv9999 reserves the right to close all associated accounts, forfeit any bonus balances, and withhold winnings generated while multiple accounts were active.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. tv9999 will never ask for your password via email, live chat, or any other communication channel. You must notify tv9999 immediately if you suspect that your account has been accessed by an unauthorised party. tv9999 accepts no liability for losses arising from unauthorised account access where you have failed to take reasonable steps to protect your login credentials.

Account registration is subject to Know Your Customer (KYC) verification, which may be required before withdrawals are processed or bonus funds are released. KYC documentation typically includes a government-issued photo ID (National ID card or passport) and proof of address. Additional documentation may be requested at tv9999's discretion to satisfy anti-money laundering (AML) obligations.

tv9999 reserves the right to decline any registration application without providing a reason, and to close or suspend any existing account where it is determined that the member has provided false information, violated these terms, or engaged in any activity deemed harmful to the integrity of the platform or its other members.

tv9999 supports deposits and withdrawals in Bangladeshi Taka (৳) via a range of locally supported payment methods, including bKash, Nagad, Rocket, Upay, and selected Bangladeshi banks including BRAC Bank, City Bank, Dutch-Bangla Bank, Islami Bank, and Sonali Bank. International card payments via Visa and Mastercard are also supported through 3D Secure verification.

The minimum deposit on the tv9999 platform is ৳100. There is no deposit fee charged by tv9999 for bKash, Nagad, Rocket, or Upay transactions. Any fees applied by the payment provider on their end are outside tv9999's control and are the member's responsibility.

Withdrawals are processed to the same payment method used for the most recent qualifying deposit, in accordance with anti-money laundering best practices. Withdrawal requests submitted by verified members to bKash or Nagad wallets are typically processed within approximately 15 minutes. Bank transfer withdrawals submitted before 15:00 Bangladesh Standard Time (BST, UTC+6) are processed on the same business day. Requests submitted after 15:00 BST or on public holidays may be processed the following business day.

The minimum withdrawal amount is ৳500. tv9999 reserves the right to request additional verification documents before processing any withdrawal above ৳50,000 or where unusual account activity has been detected. Withdrawals will not be processed to third-party accounts or payment methods not registered in the member's own verified name.

All funds deposited into a tv9999 account must be used for gaming and betting purposes on the platform. The use of the tv9999 payment infrastructure for the purpose of money transfer, currency conversion, or any activity unrelated to legitimate gaming is strictly prohibited and will result in immediate account closure and referral to relevant authorities where applicable.

• Minimum Deposit: ৳100
• Minimum Withdrawal: ৳500
• Deposit Fees (tv9999): None for bKash, Nagad, Rocket, Upay
• Withdrawal Processing Time: ~15 minutes (bKash/Nagad, verified accounts)
• Currency: Bangladeshi Taka (৳ / BDT)
• Accepted Methods: bKash, Nagad, Rocket, Upay, BRAC Bank, City Bank, Dutch-Bangla Bank, Islami Bank, Sonali Bank, Visa, Mastercard

tv9999 offers a range of bonus and promotional offers to both new and existing members, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh, IPL season, and BPL. Each promotion is subject to its own specific terms, including wagering requirements, time limits, eligible games, and minimum deposit thresholds.

Wagering requirements specify the number of times a bonus amount must be staked before it can be withdrawn as real money. For example, a bonus with a 20x wagering requirement means that a ৳1,000 bonus must generate ৳20,000 in total wagers before any withdrawal of bonus-derived funds is permitted. Wagering requirements vary by promotion and are clearly stated in each offer's individual terms.

The following general conditions apply to all tv9999 bonuses unless a specific promotion's terms state otherwise:

• Bonuses are credited to a separate bonus balance and cannot be withdrawn directly. Only winnings generated from bonus wagering are eligible for withdrawal, subject to meeting the applicable wagering requirement.
• A member may hold only one active welcome bonus at a time. Attempting to claim the same bonus multiple times using different accounts, devices, or payment methods constitutes bonus abuse and will result in forfeiture and account suspension.
• Bonus funds expire if wagering requirements are not met within the time limit specified in the promotion's individual terms. Expired bonus balances are forfeited without compensation.
• tv9999 reserves the right to amend, withdraw, or cancel any promotion at any time without prior notice. Members who have already claimed a bonus at the time of cancellation will have their position honoured under the terms applicable at the time of the claim.
• Bonuses are intended for recreational use. Any use of bonuses in a manner designed to exploit mathematical advantages, circumvent wagering requirements, or manipulate promotion mechanics will be treated as a violation of these terms.
• tv9999 may set maximum bet limits that apply while a bonus is active. Placing bets above the stated maximum while a bonus is active may result in the forfeiture of the bonus and any associated winnings.

Members who wish to withdraw their deposit without completing bonus wagering may request a bonus forfeiture via customer support. Upon forfeiture, the bonus balance and any winnings generated from bonus funds will be removed from the account, and the original deposit will be available for withdrawal subject to standard verification requirements.

All casino games available on the tv9999 platform — including slot games, live dealer tables, RNG table games, and crash games — are provided by licensed third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game is governed by its own individual rules, which are accessible within the game interface before real-money play begins. Members are responsible for familiarising themselves with the rules of any game before placing wagers.

Random Number Generator (RNG) games use certified algorithms to determine outcomes. These algorithms produce results that are statistically random, unpredictable, and cannot be influenced by any external party, including tv9999 staff or the member themselves. Live dealer games are streamed in real time from professional studio environments and are governed by the rules of the relevant game as administered by the live dealer on screen.

In the event of a technical malfunction — including but not limited to disconnections, server errors, game freezes, or incorrect payout displays — tv9999 reserves the right to void the affected round and return the staked amount to the member's account balance. Where a malfunction results in an incorrect payout being credited to a member's account, tv9999 reserves the right to reclaim the incorrectly paid amount, regardless of whether the funds have subsequently been wagered or withdrawn.

Sports betting markets, including cricket betting on BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures, are subject to separate sportsbook terms that govern settlement, void markets, and in-play betting rules. Where a sporting event is suspended, postponed, or abandoned, markets will be settled in accordance with the sportsbook's standard settlement rules, which are available in the FAQ section of the platform.

tv9999 is committed to the integrity of all games and betting markets. Any attempt to manipulate game outcomes, exploit software vulnerabilities, use automated betting tools or bots, engage in arbitrage betting, or participate in any form of match-fixing or collusion is strictly prohibited and will result in immediate account closure, forfeiture of all balances, and referral to appropriate authorities where applicable.

Members of the tv9999 platform are expected to conduct themselves in a manner consistent with fair play, honesty, and respect for other users and the integrity of the platform. The following activities are explicitly prohibited and constitute grounds for immediate account suspension, balance forfeiture, and potential legal action:

• Fraudulent activity: Using stolen, cloned, or unauthorised payment methods to fund a tv9999 account. Initiating chargebacks or payment reversals on legitimate gaming transactions constitutes fraud and will be pursued accordingly.
• Money laundering: Using the tv9999 platform to deposit and withdraw funds for purposes other than legitimate gambling activity, or in a manner designed to conceal the origin or destination of funds.
• Identity fraud: Registering under a false identity, providing forged documentation during KYC verification, or impersonating another individual.
• Bonus abuse: Creating multiple accounts to claim welcome bonuses more than once, coordinating with other members to systematically extract bonus value, or employing wagering strategies specifically designed to exploit bonus terms rather than for genuine play.
• Automated play: Using bots, scripts, automated tools, or any software that interacts with the tv9999 platform on a member's behalf without manual human input during a gaming session.
• Exploitation of errors: Knowingly taking advantage of software bugs, display errors, odds calculation errors, or any other platform malfunction to generate winnings that would not have been available under normal operating conditions.
• Collusion: Working with other members — whether in live casino, poker, or sports betting contexts — to coordinate bets or actions in a way that provides an unfair advantage or manipulates the outcome of a market.
• Threatening or abusive behaviour: Directing threatening, abusive, discriminatory, or harassing language toward tv9999 staff, live dealers, or other members via any communication channel associated with the platform.

tv9999 employs fraud detection and risk management systems that continuously monitor account and transaction activity. Members whose accounts are flagged for suspicious activity may have their access temporarily restricted pending investigation. The results of any investigation carried out by tv9999 are final and binding.

tv9999 reserves the right to suspend, restrict, or permanently close any member account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Violation of any clause within these Terms and Conditions.
• Failure to complete KYC verification within a reasonable timeframe following a request.
• Provision of false, inaccurate, or fraudulent information during registration or verification.
• Detection of prohibited conduct as defined in Section 7 of these terms.
• Account inactivity — accounts that have not recorded any login or wagering activity for a continuous period of 12 months may be classified as dormant. Dormant accounts may be subject to an administration fee of ৳200 per month after the 12-month inactivity threshold, deducted from any remaining balance. Members with dormant accounts will be notified via their registered email address before any fees are applied.
• A request by a competent legal authority, law enforcement agency, or regulatory body.
• A member's own request for voluntary account closure or self-exclusion.

Upon account closure — whether voluntary or initiated by tv9999 — any real-money balance remaining in the account (excluding bonus balances and winnings generated from bonus funds that have not met applicable wagering requirements) will be returned to the member via their registered payment method, subject to the completion of any outstanding verification requirements.

Where an account is closed due to a confirmed violation of these terms, tv9999 reserves the right to forfeit the entire account balance, including both real-money and bonus funds, without compensation to the member. tv9999's decision in such matters is final.

Members who wish to close their account voluntarily may do so by contacting the tv9999 customer support team via live chat or by emailing [email protected]. Voluntary closure requests are processed within one business day. Members who require a self-exclusion for responsible gaming reasons are encouraged to review the Responsible Gaming Policy for information on time-out and permanent self-exclusion options.